We hope that you will be completely satisfied with the products we have in the physical and theonline store.
However, if, for any reason, you are not satisfied with your order, you can exercise your right to return the products you purchased within fifteen (15) working days from the date of receipt, without the obligation to announce the reason why you wish to return of products.
All shipping costs of the returns, with the exception of returns due to defective products and / or products that were sent by mistake, are covered by you. The mplougouras.gr store will cover all shipping costs for defective products and products that were sent by mistake.
To make a return you must first contact us at 24310 22520 to let us know that you will make a return.
In order to be considered that you have correctly exercised the right to return products, you must fully meet the following conditions:
1. You have contacted us to let us know that you will be returning products.
2. The return must be made within fifteen working (15) days from the day you receive the product.
3. The products must not be worn, used.
If, after 10 days from the time your order is available for delivery, that
order has not yet been delivered for reasons not due to our fault, we will consider that you wish to cancel the Contract and the Contract will be considered terminated. As a result of the termination of the Contract, we will refund any payment we receive from you, including delivery costs, as soon as possible and in any case within 14 days from the date on which the Contract expires.
Please note, however, that shipments resulting from the termination of the Contract may have
higher cost, with which we are entitled to charge you.